i hate verizon

i have spent the better part of my day on the phone with verizon. i have been coordinating our office move from the 29th floor to the 5th floor. i ordered a new phone line, placed a move order for our phone lines and DSL on friday, and ordered a new line to be installed with DSL during the week to minimize internet downtime. sounds simple right?

on my day off, i get a call at 9:30 from my boss saying that something had gone wrong with the order. not something, everything. somehow, they thought the move order was for today! then they got the wrong address for the new phone line to be installed on the 5th floor so the guy was in a different district and wouldn't come to our office. then they cut off our DSL on the 29th floor and said there was no way of reversing it, even though we hadn't given them authorization to cut it off!

after five hours on the phone with everyone and their mother at verizon, i still haven't been able to get things completely back in order. in the beginning i was patient and calm but after being transferred for the n-th time, the little angry asian girl in me came out. not a pretty sight.

www.angrylittlegirls.com