Thursday, November 23, 2006

Traveling to San Jose

i can count on one hand the number of times i've had the urge to file a letter of complaint. . the first time was with a horrible dentist in beverly hills, the second was during my continental flight from newark to san jose. i was fast asleep on the flight, but woke up during the first beverage service. . the boy had been waiting for the flight attendants to announce that passengers were free to move around the plane so that he could use the restroom.

that never happened. . .so the boy was waited another 40 minutes for the flight attendants to finish the beverage service to get up. his plan was foiled when he realized they were immediately starting the food service!!

nasty flight attendant (NFA): steak and swiss sandwich?

the boy was trying to distract himself from his urge to use the restroom by listening to music on his ipod

the boy: sure (the boy glances at the sandwich and realized there is cheese on it). actually no thank you, i don't like cheese.

NFA: rolling her eyes. i said steak and swiss. as in swiss cheese.

i looked up apalled. was this b**ch serious? i could not believe she was so rude!

after they finished the food service, there was a ten minute window to use the restroom. . the boy was the first in line. . after he got back i got up to go. apparently, a lot of people had been waiting to go because the line was long and people were s-l-o-w! i finally get my chance and while i'm in the stall i overhear the NFA complaining that she couldn't start the second beverage service with people in the rows.

what? they just served a beverage service!

NFA then gets on the loudspeakers and tells everyone to get in their seats so they can start the beverage service. by the time i get out, i realize they had already started. . so essentially i was blocked. i walk up to the two flight attendants and ask if i can get in my seat. mind you, i'm sitting in the row behind first class and they could have easily backed up to let me sit down. . instead, NFA complains loudly to her co-worker about how difficult the passengers are making it for her to serve beverages by standing in the aisle. i stifle my urge to slap her and instead proceed to tell her that they made the announcement while i was still in the restroom and i didn't understand why she was being so rude.

she looked right through me but eventually moved the cart so i could sit down. . . seriously, i don't understand their timing was extremely poor and i was just floored by how a flight attendant could be so unhospitable and nasty. in the end i never got the NFA's name, but i still have the flight number and intend to write a letter to customer service.

we arrived at san jose international airport around 8:45 pm on wed night. the boy’s dad picked us up and insisted on taking us to dinner. being the night before thanksgiving, most restaurants were closed which ultimately left us with the option of denny’s and various fast food restaurants (sadly, not in-n-out). we opted for denny’s, where the boy and i discovered it was a study spot for the both of us during our college years. service was s-l-o-w and during the long wait, jetlag set in. the two of us struggled to stay awake and eat our food. after that the boy’s dad dropped us off at his mom’s and headed back to his house. first impression of the boy’s dad was that he was exactly as he had been described- loud, outgoing, brash, a character if you will, and utterly likeable!

NFA:

1 comment:

LANYTransplant said...

Flight attendants are never nice to me either. I've had plenty of problems with Continental. That's where I got that measly drink coupon to make up for almost making me miss a wedding I was in!